Terms of Service, Legal Terms and Privacy policy

Your privacy at awongamez.com

Aone Games and all its related entities accord the highest priority to user information. Strict protocols covered by our privacy policy are in place for collection of data and information from users of Aone Games or applications. This privacy policy applies to all services offered by Aone Games, which may include any services, features and content accessible or downloadable from (i) http://awongamez.com/ (site), and (ii) any other Aone Games application, service, or product licensed, downloaded or otherwise accessed by such users through third party websites or sources, including Google Play Store ((i) and (ii), collectively referred to as “service”).

Collecting information

Aone Games might collect and record information of users installing our games and apps for enhanced gaming experiences and bonus points or benefits, if any. Both personal and non-personal information of users of the service are likely to be recorded in instances such as:

• Use of Aone Games’ mobile apps or website visits
• Registration for services, contests, and special events
• Accessing services using a third-party ID, such as social networking sites or gaming services
• Using “tell a friend,” "email this page," “share this code” or other similar features
• Requesting technical support
• Otherwise through use of Aone Games Services where personal data is required for use and/or participation.

Data collected is likely to include but not likely to be limited to email address, device ID, IP-address, usernames and passwords. We may supplement users’ data with data received from third parties in connection with demographic, advertisement, market and other analytics surveys or services. Any information collected will only be used to enhance users’ game play experience and not be misused.

Information collected from other sources

We may also obtain information from other sources and combine it with information we collect through the App. For instance, if users log into the App using a third-party site or platform such as Facebook, we may access their information from that site or platform, such as their screen name, profile information and friend lists, in accordance with the authorisation procedures determined by such third-party site or platform. We may also collect information from app stores when users download or update one of our applications. Users logging into the App using a third-party site or platform represent and warrant that their access and use of such features in connection with the App will comply with the applicable terms and policies of such site or platform.

Personal identification information

Personal information specifically identifies an individual, including, but not limited to, an individual’s name, phone number, credit card or other billing information, email address and home address. We do not collect any information about a person’s phone number, credit card or other billing information, email address and home address. Personal public information that we collect from users includes their username, profile picture, location, as well as their Facebook name, profile picture, user ID, etc. However, this information is only used to personalise the game for the user, and is not intended to be used in any other way. This information is only collected if users voluntarily submit such information to us through our services. Users can choose to not give out their personal information by not accessing social network features such as logging in with Facebook and using sharing and friend invite requests.

Non-personal identification information

We can collect non-personal information that reveals identities of users interacting with our services. Such information includes, but is not limited to, data such as device type, brand and model, IP address, device ID, MAC address, installed software, application usage data, hardware type, operating system information, browser information, unique identifiers in browser cookies, Flash cookies, and HTML5 local storage, internet and on-line usage information, in-game information, location and country. It also depends on whether you use a point package. This information is collected solely to provide quality for and maintenance of services, enhance users’ gaming experience and for advertising and analytics. This is necessary for the performance of a contract to which users are party in order to support the operation of the service, facilitate the delivery of requested products and services and enable maintenance and updating of the Apps. This information also helps us deliver and support our products and respond quickly to user requests for assistance. The information also helps us understand how our products are used. The information is used only to provide quality services to users of our products and to improve the algorithms underlying our products.

Social media

The service can offer several integrations with sharing services and other tools (such as Google +1 button and Facebook like button, among others), that can be used to share information and take action while interacting with our services. We might also integrate social media services in our games’ competitive services for sharing scores and achievements between players, such as Google Play Games Services or others. Users are free to use such services, though it’s not necessary for them to do so. The social features that users agree to use enable sharing of information with other contacts or the general public, depending on the configuration options the entity provides. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. Those using our applications and connecting to their Facebook or other social media accounts within such applications, will be providing us with basic account information ie, user ID, name, email, gender, birthday, current city, profile picture URL and the user IDs of their friends who have connected with our applications. In addition, we will cache data received from Facebook or other social media APIs to improve user experience. This information is used solely to connect to social media and allow users to display their data on the game accounts as their username, etc. This also allows users to complete their actions such as sent request to their friends, connect and play with them and share information on their walls or timelines. Users provide the information voluntarily when they connect the App to their social media accounts. Users who do not want to share their data should refrain from connecting the App with their social media accounts. Users should contact us if they want us to delete the data we have received from their accounts.

Information usage

We may use your information for the following purpose:

• Provide, maintain and improve the App;
• Develop new apps, sites and services
• Provide and deliver the products and services requested by users and send them related information
• Send users technical notices, updates, security alerts and support and administrative messages
• Provide news and information about the App that will be of interest to users
• Personalise and improve the App and provide tailored content and features
• Monitor and analyse trends, usage and activities in connection with the App
• Link or combine with information we get from others to help understand user needs and provide them with better service
• Carry out any other purpose for which the information was collected. ( purpose should be specified)

By accepting our privacy policy or otherwise providing information to us, users permit us to collect and use the information as well as process and transfer the information as deemed necessary.

Storage of information

Aone Games will store users’ personal data for as long as necessary to provide them with the App or otherwise fulfil the purposes as described above. The information will be stored for a longer period if required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules. Users’ personal data is deleted or anonymised when it no longer serves one of the above-mentioned purposes and in any event no later than three (3) years after their interaction with Aone Games has ceased.

Personal data safety

We do not record voice chats or save these in our servers. Voice chats are not reproducible and Aone Games does not hold any sort of liability regarding the content in voice chats. Users own complete responsibility for their voice chats and use voice chat services at their own discretion. Note that Aone Games Pvt Ltd is not liable for reparation of any damages caused by intentional or accidental sharing of data such as personal mobile number, email, or social media accounts by Aone Games Pvt Ltd or other App users. Aone Games does not disclose personal data of its fellow players to other players, nor can users’ data be obtained or scraped through the game apps. Aone Games is not responsible for any data acquisition by any user from the social media accounts of other Aone Games App users. We encourage users to secure their identity and not share the above-mentioned personal data with online users.

Storage of information

Grant of a license to use the service

Subject to users’ compliance with terms of service, Aone Games Pvt Ltd grants users a revocable, non-exclusive limited license to access Awon Gamez App. This license is non-transferable. Users agree to use the service for non-commercial purposes. Users play Awon Gamez to win coins, which is virtual currency or virtual money. The coins users lose or win have no value in real money. At times users may “earn” or “buy or purchase” virtual currency and virtual in-game items. These virtual currency and items do not refer to any credit balance of real currency or its equivalent. Aone Games reserves the right to terminate the account of any user without giving any reason. If Aone Games believes that a user has acquired coins from unauthorised sources and from sources that violate the terms of the service, it has the right to take away all or part of the total coins with the user. Downloading Awon Gamez is free. Awon Gamez gives users free coins to begin the game. This gives users limited license to play the game. If users do not lose all the free coins, they can play the game for an unlimited period. Users can also buy/purchase coins as in-app purchase. The coins they buy or win have no value in real currency. If users want to discontinue with the game, the coins remaining with them have no value in real currency but instead constitute a measurement of the extent of users’ license. These coins are not transferable. By accepting to use Awon Gamez game application, users understand and agree that they can lose coins for various reasons besides losing while playing the game. Some of the reasons are client’s data connection, internet connection, glitches in the App, (What does improper behaviour of the client mean?) Awon Gamez server problem, sudden increase in traffic, someone else using user’s account or hacking of user’s account and other reasons. Aone Games is not liable for any loss of coins due to functioning as well as malfunctioning of its servers and software. Users accept and agree to play Awon Gamez only for fun and entertainment and Aone Games is not liable for any damage or loss or whatsoever. If Awon Gamez believes that a user has acquired coins from unauthorised sources and from sources that violate the terms of its service, it has the right to take away all or a part of the total coins with the user. The following restrictions apply to use of the service:

• Users shall use their accounts only for non-commercial entertainment purposes. They shall not use the service for any other purpose
• Users shall not use their account for any illegal activity
• Users shall not use their account to transmit repetitive messages (spam), junk email, advertise and solicit
• Users shall not post any objectionable and offensive information, including but not limited to abusive, threatening, racist, sexual, or obscene material
• Users will not use their account to cheat or hack the game by any means
• Users shall not sublicense, lease, trade, gift, sell or otherwise transfer their account or associated virtual items partly or fully to anyone without written permission from Aone Games
• Users shall not buy or purchase coins and virtual items from any unauthorised source
• Users shall not use any of the services or create an account or use an account if they have been removed or banned from using the service
• Users shall not avail of any of the Aone Games services if they do not agree with the terms of service, privacy policy or any other policy, and their license to use the services shall be immediately terminated.

Sharing user information

We may share user information with third parties with whom we have a strategic relationship, such as those in our ad networks or our analytics providers. The information shared with these third parties may be used for industry analysis, tracking ad conversions or demographic profiling. We may employ third party companies and individuals to facilitate the service, to provide the service on our behalf, or to assist us in analysing how the service is used. These third parties have access to users’ information only to perform these tasks on our behalf and are not authorised to use the information for any other purpose. We may also provide user information to our business partners or other trusted entities to provide our users with information on goods or services that we believe will be of interest to them. Furthermore, if users have given their consent in accordance with the General Data Protection Regulation (GDPR), we will share the user’s advertising ID with advertising network companies to enable them to serve behavioral advertisements to users within the App.

Disclosing Information

We may disclose the personal information of users that we hold in the following circumstances:

• If we are required to or authorised to disclose by law or by a law enforcement agency
• To our business partners in the course of providing our products and services to users, or generally in the conduct of our business. This may include organisations that provide services to us, such as payment processors or hosting services
• To avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about users in those circumstances, we will make a written record of such use or disclosure.

Children’s’ privacy

Our products and services may be played with, used and/or visited by children of any age.

In-app purchase

Some of our products and services offer in-app purchases for certain features or items, such as in-game currency against real money. It is not necessary to make any in-app purchases to win prizes or effectively use the apps. There is no cap on the number of in-app purchases by users, who also acknowledge and agree that they are fully responsible for managing their in-app purchases and the amount they spend on in-app purchases within our App. If you do not want to make in-app purchases, please do not use these options and consider disabling them on your device. Making an in-app purchase may require users to share personal identification information with us. If any private information is shared through Google Play during purchases, it is stored and secured by Google. We only receive the order ID or transaction ID and the receipt data, which we store as a record of the transaction. The same applies to transactions on Apple ID. It should also be noted that the purchase of these features and in-game currency, such as virtual coins, cash, gold, gems and diamonds, points, etc. last only for the duration of the App or game. If you choose to uninstall the game or App, these features and coins will cease to exist and cannot be transferred. These virtual items also cannot be exchanged for valid currency or refunded. You understand that you do not own virtual items, but acquire a limited license to use such items according to the specific game’s game play.

No refund policy

In-app purchases are not refundable. Aone Games follows no-refund policy for all in-app purchases. Sponsor and other linked websites We reserve the right to use and disclose the collected, non-personal data for purposes of advertising by us or our partners and contractors. We may employ third parties for ad serving technologies who may use certain methods to collect information as a result of ad serving through services. We and these entities may use various identifiers to collect information from users about how they use the App, including but not limited to users’ IP address, MAC address, device identifiers, software and hardware information, time zone and usage information. This information may be used by us and others to, among other things, determine the popularity of certain content, deliver contextual advertising and content and better understand user activity on the App. Third-party ad serving technologies are integrated into the App, so if users do not want to be subject to these technologies they should not use or access the App.

Third party advertising

The ads shown in our apps may make users buy or carry out monetary transactions for third-party products or services. We are not liable for any loss of third-party in-app purchases made outside of our apps. This privacy policy does not apply to the practices of companies that we do not own or control. Any information provided by users to sites, applications or services advertised through our apps will be covered by the privacy policies specified in those sites, applications or services. Users should read the privacy policies of third-party applications, services and sites they visit or give permission to access their information. The third parties are responsible for protecting any information users give them, so we will not be held liable if they use information that reveals user identity. In case users face any problem with any product or service they will have to contact the providers of those products or services to get the issue resolved. Aone Games will not be responsible any for lack of authenticity of products or services or misuse of users’ personal information by the third-party service providers.

Analytics

We reserve the right to use and disclose the collected, non-personal data for analytic services by us or our partners and contractors. We may employ third parties to provide analytics services for us. We and these entities may use certain methods to collect information in order to provide analytics. The information collected may include details of users of the App, including their device type, brand and model, IP address, device identifiers such as device ID, MAC address, installed software, application usage data, hardware type, operating system information, browser information, internet and on-line usage information, in-game information, geo-location, country, time zone and usage information. This information may be used by us and others to, among other things, determine the popularity of certain content, deliver contextual advertising and content and better understand users’ activity on the App. Third-party analytics technologies are integrated into the App, so if users do not want to be subject to these technologies, they should not use or access the App.

Third party links

The service may contain links to other websites and online services (‘linked sites’). The fact that we link to a third-party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of their privacy policies or practices. Users acknowledge and agree that we are not responsible for the privacy practices of such linked sites, and this privacy policy does not apply to such linked sites. The operators of linked sites may collect information about users and may use and disclose that information. We encourage users to review the privacy policies of such linked sites.

Push notifications

With users’ consent, we may send push notifications or alerts to users’ mobile devices to provide app-related information, service updates, promotional communications and other related messages. Users can deactivate these notifications by changing their notification settings on their devices.

Storage and security

We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that users’ accounts or any of their information will be protected against loss, misuse, or alteration by third parties. However, in such a scenario, we will notify users as soon as we are aware of any security breach, and no later than 72 hours since such an event.

User rights

If users wish to use any of the rights described below, they may contact us through email at support@a1games.in. We process and answer users’ requests promptly, the latest within one month of receiving the request unless a longer period is required due to the complexity of the request. In that case, we will take up to three months to resolve the issue as permitted by the GDPR. Right to request access Users have the right to request access to the data we are processing on users, including information on:

• The purposes of the processing
• The categories of personal data concerned
• The recipients or categories of recipients to whom personal data has been or will be disclosed
• The envisaged period for which the personal data will be stored
• Furthermore, users have the right to obtain a copy of the personal data undergoing processing. Users should note that the access may be restricted in case of intellectual property or trade secrets.

The right to object

Users have the right to object to our processing of their personal data on grounds relating to their particular situation when the data are processed based on the balancing-of interest rule of the GDPR. In this case, we will cease the processing unless there are compelling legitimate grounds for the processing which override user interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defense of legal claims. Users have the right to object to our processing of their personal data for direct marketing purposes at any time. We will cease the processing of users’ personal data for this purpose if they object to it. Users should note that by exercising this right, their license to use the App will cease automatically.

Right to rectification and erasure

Users have the right to have inaccurate personal data rectified. Furthermore, they have the right to have their personal data erased where one of the following grounds applies:

• The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed
• If users have withdrawn consent and there are no other legal grounds for the processing
• If users have objected to the processing and there are no overriding legitimate grounds for the processing
• Personal data has to be erased for compliance with a legal obligation in union or member state law
• Personal data as has been unlawfully processed or personal data collected in relation to the offer of information society services.
• Users should note that their right to erasure may be limited if the data is necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims.

The right to restriction

Users have the right to ask for restrictions on processing of information in certain circumstances. We will only process the data of such users with their consent or for the establishment, exercise or defense of a legal claim or to protect a person or important grounds of public interest.

The right to withdraw consent

If we require users’ consent to enable us to process their data and they have the right to withdraw their consent at any time. If users withdraw their consent, we will cease to process their data unless we have a legal obligation to keep some or parts of your data. Users should note that if they withdraw their consent their license to use the App will cease. The withdrawal of users’ consent does not affect the lawfulness of processing based on their consent before its withdrawal.

The right to data portability

Users have the right to receive personal data they provide to us – which we process in a structured, commonly used and machine-readable format and have the right to transmit the data to another controller if the processing is based on consent or contract performance.

Acceptance of terms

By using any of the services offered by Aone Games and by giving the company consent, users agree to the terms and conditions of this privacy policy, and also consent to the collection, use and disclosure of their information by Aone Games in accordance with the terms and conditions of this privacy policy. If users do not agree to the terms and conditions of this privacy policy, they are not advised to use the service.

Policy updates

We reserve the right to revise, modify and update this privacy policy from time to time. These updates will take effect from the date of issue on the site. Users should check back regularly for updates. Continued use of services will signify users’ acceptance of the changes to this privacy policy.

Contact us

For any questions about our privacy policy or any other issues please contact us at: support@a1games.in